Returns, Refunds and Warranty

Returns & Refunds:

At Flat Stacks we really stand behind our product, we're a family business and we love the Flat Stacks and use them every day and we believe that you will love them as much as we do. However, if you're unhappy with your Flat Stacks for any reason you can return them within 30 days for a full refund.

Warranty:

Flat Stacks are built to last and are backed by our 12-month warranty against defects including cracking, splitting, chipping and fair-use breakages. If you buy directly from our site we extend the warranty to 5 years (this is not available for items purchased from Amazon or other retailers).

Warranty does not cover normal wear and tear, including cuts or chewing, scratches, stains, odours, warping and melting from improper use including being placed in the oven, touching the stove or dishwasher elements.

If you have any issues with your Flat Stacks at all please get in touch.

★★★★★ Reviews

Let customers speak for us

363 reviews
91%
(331)
6%
(23)
1%
(3)
0%
(0)
2%
(6)
Fantastic. I just love them.

These are my new favourite thing. I purchased them first for my caravan but after 1 weekend away using the flat stacks I threw out my mismatched Tupperware and replaced my kitchen with the mega pack!

We’re a gift

Only used 1 at this time, found it very good. Would expect the rest to be the same

Great Customer Service!

Wonderful! Shipment missed an item, sent out replacement and BONUS item! Fast shipping in time for Christmas! Quality looks great.

Not received

I haven’t received them yet

Very Impressed

Very impressed with the quality of flat stacks. Initially very sceptical about the product but since purchasing them I have not stopped using them. Intend to purchase more in the future.