Returns, Refunds and Warranty

Returns & Refunds:

At Flat Stacks we really stand behind our product, we're a family business and we love the Flat Stacks and use them every day and we believe that you will love them as much as we do. However, if you're unhappy with your Flat Stacks for any reason you can return them within 30 days for a full refund.

Warranty:

Flat Stacks are built to last and are backed by our 12-month warranty against defects including cracking, splitting, chipping and fair-use breakages. If you buy directly from our site we extend the warranty to 5 years (this is not available for items purchased from Amazon or other retailers).

Warranty does not cover normal wear and tear, including cuts or chewing, scratches, stains, odours, warping and melting from improper use including being placed in the oven, touching the stove or dishwasher elements.

If you have any issues with your Flat Stacks at all please get in touch.

★★★★★ Reviews

Let customers speak for us

2777 reviews
93%
(2585)
5%
(141)
1%
(28)
0%
(10)
0%
(13)
Great product

really useful quality product, and great colours

Free Gift???

Ovenware was great, used all 3 pieces on the weekend to cook marinated chicken wings but I did not receive a free oven mitt :(

Please email us at hello@flatstacks.com.au so we can help :)

Flat stacks

One clip on the lid broke before we even used it. Also find it difficult to get the lids on when they are expanded.

My daughter and I love these products, we now both have every set.

Rectangle Value Pack > 6 sizes (save $)