Returns, Refunds and Warranty

Returns & Refunds:

At Flat Stacks we really stand behind our product, we're a family business and we love the Flat Stacks and use them every day and we believe that you will love them as much as we do. However, if you're unhappy with your Flat Stacks for any reason you can return them within 30 days for a full refund.


Flat Stacks are built to last and are backed by our 12-month warranty against defects including cracking, splitting, chipping and fair-use breakages. If you buy directly from our site we extend the warranty to 5 years (this is not available for items purchased from Amazon or other retailers).

Warranty does not cover normal wear and tear, including cuts or chewing, scratches, stains, odours, warping and melting from improper use including being placed in the oven, touching the stove or dishwasher elements.

If you have any issues with your Flat Stacks at all please get in touch.

★★★★★ Reviews

Let customers speak for us

287 reviews
Needed more!

Bought these a few years ago and use them all the time. My daughter has just left home (again!) and took some with her.
So had to buy more of course.

Non delivery

Still waiting for items terrible service.


A very useful product I have now bought three sets and given two away as presents , I use mine every day and when not in use my cupboard looks so tidy .

Thank-you very much, we're so glad you love them :-)
Just what I was looking for

I was searching for a collapsible lunchbox for day trips and the smallest sizes are ideal.
Good product and fast delivery. Very pleased.

Thank-you, we're very glad to hear it :-)

Didn’t order 12 days ago