Returns & Refunds:
At Flat Stacks we really stand behind our product, we're a family business and we love the Flat Stacks and use them every day and we believe that you will love them as much as we do. However, if you're unhappy with your Flat Stacks for any reason you can return them within 30 days for a full refund.
Warranty:
Flat Stacks are built to last and are backed by our 12-month warranty against defects including cracking, splitting, chipping and fair-use breakages. If you buy directly from our site we extend the warranty to 5 years (this is not available for items purchased from Amazon or other retailers).
Warranty does not cover normal wear and tear, including cuts or chewing, scratches, stains, odours, warping and melting from improper use including being placed in the oven, touching the stove or dishwasher elements.
If you have any issues with your Flat Stacks at all please get in touch.
