Returns, Refunds and Warranty

Peace of Mind with Flat Stacks

At Flat Stacks, we're not just selling containers — we're delivering peace of mind. We're a family owned Aussie business who all use Flat Stacks every day, and we're confident you'll love them as much as we do. But we want you to feel absolutely secure in your purchase.

  • 30-Day Love It or Return It Guarantee

    Love your Flat Stacks or your money back – it's that simple! If you're not completely satisfied within 30 days, we'll refund your purchase, no questions asked. We're that confident you'll adore your clutter-free kitchen!

  • Regular 12-Month Replacement Warranty

    • Covers all genuine Flat Stacks products (beware of copycats), regardless of purchase location.
    • Protects against defects like cracking, splitting, or chipping.
    • Includes fair-use breakages.

  • Exclusive 5-Year Extended Warranty

    • Available ONLY for purchases directly from our website.
    • Extends all benefits of the 12-month warranty for a full 5 years!
    • Simply provide us with your flatstacks.com.au order number, name or email address.

How It Works

  1. Notice an issue? Simply snap a photo.
  2.  Send it our way.
  3.  We'll ship out a replacement, hassle-free!

  • Built to Last, Backed by Trust

    Our Flat Stacks are tough, but life happens. While normal wear and tear isn't covered, we're here to ensure you get the most out of your Flat Stacks for years to come.

  • What’s NOT Covered in Our Warranty

    • Cuts, chew marks, or scratches.
    • Stains or odours (Flat Stacks are stain and odour resistant but not foolproof).
    • Warping or melting from improper use (remember only the Ovenware can go in the Oven and Air-fryer, not the original Containers).

Have a Question or Concern?

We're here to help! Our friendly team is just an email away (email code: hello@flatstacks.com.au). Let's keep your kitchen organised and stress-free together.

Ready to declutter with confidence?

A tidy kitchen is just the beginning. With Flat Stacks, you're investing in more time for what matters most — your family, your passions, and your peace of mind. 

Shop Flat Stacks Now

What Our Customers Say

4.9 out of 5from 4,026 reviews

★★★★★

Flat Stacks are incredible! I can now cook and save leftovers without the dreaded lid search! The containers seal really well, and my favourite thing, when they drop onto the floor from the freezer they don't shatter! So good!

Roslyn G Reviewed Air Fryer Rectangle Ovenware
★★★★★

My grandchild removed three of the valves from the top of the lids. I sent a message asking if they had replacements; they sent me five at no additional cost. How fabulous is that? Thank you.

Jen
★★★★★

I really like them, makes my cupboard so neat and I love the way I can seal them down to half the size

Anne B Reviewed Large Food Storage Container Set
★★★★★

Great size, love it, can use it from mix to oven to fridge.

Cheryl Reviewed Large Square Ovenware
★★★★★

Great for storing soups and salads ... Love how space saving they are as well

T.P. Reviewed Round Food Containers Sunset Set
★★★★★

I purchased these for both home as well as the caravan. I find them perfect for both. Exceptionally good quality, love that the colours match the container and lid. Highly recommend.

Lee Reviewed Large Square Ovenware
★★★★★

They are so much better than the cheaper ones ... that is why I have bought more.

June F Reviewed Rectangle Food Containers Sea Set
★★★★★

Absolutely love these 😍 after ordering I had delivery within a few days. I have chucked all my old containers away and freed up a lot of cupboard space 😀

Kate K
★★★★★

The best little set for snacks on the go and I love the colours!! I have all my original sets from over 10 years ago and couldn’t be more stoked with them!

Melva Reviewed Reusable Snack Containers Set
★★★★★

Absolutely love our flat stacks, I’m a nurse and these are so good for meal prepping for the week. So much easier to store than plastic containers. Everyone is always asking about them, I love them and always recommend.

Renae

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