Privacy Policy

Smart Living Solutions (Flat Stacks Australia) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Flat Stacks Australia site and governs data collection and usage. By using the Flat Stacks Australia website, you consent to the data practices described in this statement.

Collection of your Personal Information

Flat Stacks Australia collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Flat Stacks Australia also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Flat Stacks Australia. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Flat Stacks Australia for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Flat Stacks Australia Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Flat Stacks Australia public message boards, this information may be collected and used by others. Note: Flat Stacks Australia does not read any of your private online communications.

Flat Stacks Australia encourages you to review the privacy statements of Web sites you choose to link to from Flat Stacks Australia so that you can understand how those Web sites collect, use and share your information. Flat Stacks Australia is not responsible for the privacy statements or other content on Web sites outside of the Flat Stacks Australia and Flat Stacks Australia family of Web sites.

Use of your Personal Information

Flat Stacks Australia collects and uses your personal information to operate the Flat Stacks Australia Web site and deliver the services you have requested. Flat Stacks Australia also uses your personally identifiable information to inform you of other products or services available from Flat Stacks Australia and its affiliates. Flat Stacks Australia may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Flat Stacks Australia does not sell, rent or lease its customer lists to third parties. Flat Stacks Australia may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Flat Stacks Australia may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Flat Stacks Australia, and they are required to maintain the confidentiality of your information.

Flat Stacks Australia does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Flat Stacks Australia keeps track of the Web sites and pages our customers visit within Flat Stacks Australia, in order to determine what Flat Stacks Australia services are the most popular. This data is used to deliver customized content and advertising within Flat Stacks Australia to customers whose behavior indicates that they are interested in a particular subject area.

Flat Stacks Australia Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Flat Stacks Australia or the site; (b) protect and defend the rights or property of Flat Stacks Australia; and, (c) act under exigent circumstances to protect the personal safety of users of Flat Stacks Australia, or the public.

Use of Cookies

The Flat Stacks Australia Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Flat Stacks Australia pages, or register with Flat Stacks Australia site or services, a cookie helps Flat Stacks Australia to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Flat Stacks Australia Web site, the information you previously provided can be retrieved, so you can easily use the Flat Stacks Australia features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Flat Stacks Australia services or Web sites you visit.

Security of your Personal Information

Flat Stacks Australia secures your personal information from unauthorized access, use or disclosure. Flat Stacks Australia secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Flat Stacks Australia will occasionally update this Statement of Privacy to reflect company and customer feedback. Flat Stacks Australia encourages you to periodically review this Statement to be informed of how Flat Stacks Australia is protecting your information.

Contact Information

Flat Stacks Australia welcomes your comments regarding this Statement of Privacy. If you believe that Flat Stacks Australia has not adhered to this Statement, please contact Flat Stacks Australia at hello@flatstacks.com.au We will use commercially reasonable efforts to promptly determine and remedy the problem.

★★★★★ Reviews

Let customers speak for us

3733 reviews
98%
(3655)
6%
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1%
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1%
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2%
(62)
The most organised I’ve been in my life

Wow 🤩 my order arrived for my flat stacks …. Yayay they are fabulous. Awesome colours.. I immediately threw out my old out dated containers and placed my flat stacks in the drawer.
Thank you to the company who notified me that my order had actually been stolen from Australia Post. The first I knew about it was from the company who immediately repackaged a new order and it has arrived. I highly recommend this company and their wonderful products.

Disappointed

I get them and they are smaller than they look on advertisement

Thank you for taking the time to leave a review. We're sorry to hear that you were disappointed with the size of our Flat Stacks Rectangle Value Pack. We understand how important it is to have accurate representations of our products, and we apologize for any confusion caused by our advertisement.
In case you were not aware, all of our products are sold with a 30-day return policy. If you would like to return the item for a refund or exchange, please don't hesitate to contact us and we will be happy to assist you.
We value your feedback and will use it to improve our product descriptions. Thank you for choosing Flat Stacks and we hope to have the opportunity to make it right for you.

Love these so much will be ordering more

C
Rectangle Trio Pack
Carla Treuer

Good size , great for leftovers and lunches

Love these great product

Fantastic Storage and the new Oven Ware, wow 🤩

I’m happier the longer I use Flat Stacks. The Oven Ware is just brilliant. So many ways I can short cut meals and the clean up. Fantastic in the air fryer. And the food prep for the week is so much faster. More free time for me and I’m loving that.