Hi Belinda,
Thank you for taking the time to share your feedback. This definitely shouldn’t have happened in the oven, especially with the space you described. We’re really sorry your dish was damaged.
Could you please email us at hello@flatstacks.com.au
with a photo and a description. Our team will look into what went wrong and help make it right for you.
Our Ovenware range is oven safe as advertised, and every piece is backed by our 5-year warranty, so we’ll absolutely take care of this for you.
We look forward to helping you resolve this quickly.